Information we collect
When you submit an enquiry, we may collect your name, telephone or WhatsApp number, city, requested quantity, selected product and the message you provide.
How we use it
We use this information to understand and respond to your product, custom design or bulk enquiry, maintain enquiry records and protect the service from misuse.
Storage and service providers
Enquiry records are stored using Cloudflare infrastructure. Product images and videos are delivered through Cloudinary. These providers may process limited technical information needed to operate and secure the website.
Sharing
We do not sell enquiry information. We disclose it only when needed to operate the website, comply with the law or protect rights and safety.
Retention and your choices
We retain enquiry records only as long as reasonably required for customer communication, business records and security. You may contact us to request correction or deletion, subject to legal requirements.
Security
We use access controls, input validation and Cloudflare security protections. No internet service can guarantee absolute security, so please do not send payment card numbers, passwords or other sensitive financial information through an enquiry form.
Updates
We may update this policy when the website or our practices change. The updated date above will show the latest revision.
Contact
For a privacy request, use the website contact form and clearly write “Privacy request” in your message.